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The chit-chat is a general communication strategy for people of all ages, in any type of relationship. The word “chit-chat” is code for “we are going to have a conversation that may be uncomfortable or difficult on some level for one or both of us.” No matter the topic, the goal of the chit-chat is to gain a greater understanding of one another and increase closeness. A chit-chat is a conversation in which you work together to move forward with new agreements and a new level of awareness.